Is everyone on your team using AI the same way, or is each person figuring it out alone? Without shared habits, quality varies, hours go into rewrites, and company material can end up in personal accounts.
I help teams and SMEs in Malaysia turn scattered AI use into confident, responsible everyday practice: writing, reporting, analysis and planning with tools like ChatGPT, Microsoft Copilot and Gemini. The aim is skills that transfer into the workweek, not just the workshop.
Participants practise with guided scenarios and approved or sample material, and safe data habits are part of every session.
What your team learns
- Demystifying AI: what it can and cannot do, and how to use it safely and responsibly at work
- Practical everyday use of leading AI tools for work productivity
- Prompting that works: my Six Pillars framework for effective prompts
- AI for work processes and analytics: turning AI into a helper for reports, data and decision-making
Who this training is for
Corporate teams and SMEs who want practical AI skills without the jargon. Sessions are delivered by an HRDC-certified trainer and can run in English or Bahasa Malaysia.
How sessions run
Training runs as in-person workshops at your premises or a venue of choice, and as live online classes for teams anywhere. I have delivered AI sessions for corporate clients including Unilever Food Solutions.
Things participants can try in a session
Sessions are hands-on. Depending on your team’s work, participants practise AI for everyday office tasks first, then explore more advanced uses such as data analysis, comparisons and dashboard visuals. Most sessions bring a mixed group: sales, marketing, admin, HR, finance and managers in the same room. Pick the tracks that match your team.
Everyday AI for office work
- Drafting and polishing emails, replies and short reports
- Summarising meeting notes and pulling out action items
- Brainstorming ideas, campaign angles and talking points
- Planning projects, schedules and agendas
- Getting hands-on spreadsheet help, from formulas to tidying data layouts
AI for sales proposals and customer communication
Participants learn how to use AI to draft clearer sales proposals and quotations, and to adapt the message for different customer segments.
- Drafting structured proposals and quotations
- Customising content for different customer segments
- AI-assisted email writing and follow-ups
- Generating objection-handling scripts to practise with
AI for market research and data insights
Teams that collect survey results, competitor information and sales figures learn how AI can make sense of them, and how to check the answers it gives.
- Analysing survey results and spotting themes
- Competitor benchmarking and side-by-side comparisons using AI
- Sales trend analysis in spreadsheets
- Exploring charts and dashboard visuals
AI-powered reporting and presentations
Participants practise turning data and notes into reports that are easier for managers and clients to read.
- Turning data into executive summaries
- Drafting sales performance commentary
- Creating presentation slides with AI tools
- Building client-ready reports more efficiently
Workflow automation for sales and marketing
Participants map one of their routine processes and find the steps where AI or workflow automation may help.
- Mapping current workflows step by step
- Identifying repetitive tasks worth automating
- Trying AI-assisted automations on sample tasks
AI for admin and operations teams
Admin teams handle a steady flow of documents and coordination, and this track tries AI on exactly that kind of work.
- Drafting letters, memos, minutes and internal announcements
- Tidying and reformatting documents, tables and data lists
- Preparing meeting agendas and summarising follow-ups
- Coordinating schedules, checklists and event plans
AI for finance teams
Finance work means constant comparing, checking and explaining of numbers. This track tries AI on the routine parts: comparing figures, tidying data and turning numbers into readable summaries. The session stays practical and general: it is not financial advice, and a person always checks the figures.
- Comparing figures across reports and spreadsheets
- Tidying and cleaning data for analysis
- Understanding spreadsheet formulas in plain language
- Drafting plain-language summaries of budgets and reports
AI for HR teams
HR work involves a lot of writing: job ads, policies, onboarding packs. This track tries AI on that everyday writing, with personal data kept out of AI tools.
- Drafting job descriptions and role profiles
- Preparing interview questions and evaluation rubrics
- Summarising policies into plain language
- Drafting onboarding materials and training outlines
AI for images, creative and video
This track looks at how AI can support marketing and communication visuals, from social media graphics to short videos.
- Generating images and graphics for presentations and social media
- Editing and enhancing photos
- Drafting video concepts, scripts and storyboards
- Producing short videos and voiceovers
AI avatars for communication
Participants see how a digital presenter can deliver short messages, and try creating one in class.
- Creating an avatar introduction or announcement
- Turning a script into a presenter-style video
- Where avatars help, and where a real person works better
AI for leaders and managers
Managers can use AI as a thinking partner for planning and decision-making, while human judgement stays in charge.
- Comparing options and scenarios before a decision
- Drafting strategic plans, SWOT analyses and meeting briefs
- Stress-testing ideas with AI-generated questions and counterarguments
- Summarising reports into decision-ready points
Custom AI assistants for your team
A custom AI assistant can take over a recurring task, such as answering common questions or drafting in a house style. Custom assistants can be built with tools like ChatGPT, Gemini or Microsoft Copilot; the hands-on setup is covered in class.
- What a custom AI assistant can and cannot do
- Assistant ideas participants can take back to their teams
Sessions are matched to the tools and licences your company already has, and we confirm the setup with you before the session.
Participants use sample or made-up material in class. Please do not paste confidential company or customer data into public AI tools. We cover safe habits for this in the session, and AI output should always be checked by a person before it is used.
About your trainer
Michael Cheong (Coach Mike) is a corporate trainer from Penang, Malaysia. He is an HRDC/HRDF-certified trainer, a former Meta Certified Lead Trainer (2021), an MDEC eUsahawan certified trainer and an NLP coach, and was listed in “Successful People in Malaysia” (British Publishing House, 4th edition). More about Mike.
What participants say
“Trainer facilitated the session really well.”
- Participant, corporate AI workshop (2026)
“The facilitator excellent knowledge about AI and his impressive attitude to answer all participants questions. Keep up the excellent work”
- Participant, corporate AI workshop (2026)
“Trainer can answer lots of question and demonstrate skill in using AI”
- Participant, corporate AI workshop (2026)
“He doesn’t waste time typing. I’ve came across trainers who used ChatGPT and we had to wait until they type and generate the prompt.”
- Participant, corporate AI workshop (2026)
“clear and patient and know extra about ai”
- Participant, corporate AI workshop (2026)
“Very relevant to personal and work life”
- Participant, corporate AI workshop (2026)
Frequently asked questions
Do participants need technical backgrounds?
No. The training is built for everyday office work, not programmers.
Which AI tools do you cover?
The leading AI tools your team already uses, matched to your company’s setup.
Can the training be customised to our industry?
Yes. Examples and exercises are tailored to your team’s actual work before the session.
Is this training HRDC claimable?
Sessions are delivered by an HRDC-certified trainer; check with me for your arrangement.
Can AI help with sales proposals and customer emails?
Yes. In the sessions, participants practise using AI to draft proposals, quotations, follow-up emails and objection-handling scripts, then edit the results so they sound like their own company.
Can AI analyse survey results and sales data?
AI can help summarise survey responses, compare competitors and spot sales trends. Participants learn how to prompt for this and how to check the results before using them.
Do you cover AI reports, presentations and workflow automation?
Yes. Participants explore turning data into executive summaries, building slides and client-ready reports with AI, and mapping workflows to find repetitive tasks that suit automation.
Get in touch to plan an AI productivity session for your team.